Inside the tank
- Almost every running toilet traces back to a tired flapper or a fill valve that never shuts. We compare the water line with the overflow tube, test the flapper seal with a few drops of food colouring, and replace the part that is failing. Flappers come in 2-inch and 3-inch sizes, and many newer toilets use canister flush valves instead, so matching the part matters.
- A fill valve that hisses or refills on its own every few minutes is often letting water seep past the flapper. We fix the cause, not just the noise.
Under the bowl
- If water appears around the base, or the bowl moves when you sit, the wax ring has failed or the flange is broken. The toilet comes up, old wax is scraped away, the flange is examined and the subfloor, and reset the bowl on a new ring with stainless bolts.
- Cracked cast iron or plastic flanges get a repair ring or a new flange. If the subfloor is soft, we will show you before we cover it again so you can decide whether it needs repair first.
Signs you need this
- The tank tops itself up every few minutes
- Water on the floor around the base
- The bowl rocks when you sit down
- The handle needs jiggling after every flush
- The shut-off valve will not close
Supply and shut-off
- The little valve behind the toilet is often a multi-turn compression stop that has not been touched in decades. If it will not close, or drips when turned, we replace it with a quarter-turn valve and a braided supply line. That way you can actually shut it off next time.
- We finish by flushing several times, checking for leaks at the tank bolts, the supply and the base, and setting the water to the mark moulded inside the tank.
How the job runs
- 1
We test the tank parts and check the base for movement.
- 2
The failing part is replaced with one matched to the toilet.
- 3
If needed, the bowl is pulled and reset on a new wax ring.
- 4
Multiple test flushes and a leak check close out the visit.
Richmond Hill note: most houses here sit on York Region municipal water with fairly hard supply, and many basements have a floor drain tied to the sanitary lateral. Mention both on the phone; it changes what goes on the truck.
Want a second opinion on your own pipes first? Dial (365) 363-1575; the person answering holds the wrench.